Nearly 50% of leaders say their biggest internal communication challenge is understanding what matters most to employees.* So, let’s take the guesswork out of your solution, shall we?

*2023 state of essential workplace comms, Axios HQ

You don’t have to burn down your entire internal comms plan overnight.

Truth is, your current plan probably has some valuable elements. The problem is that leadership is too close to tell what should stay and what needs to go. And, even more likely, they’re not getting the full or accurate picture of what employees are actually struggling with or how they feel about your organization’s communications and culture.

That’s why, up until now, the urge to light everything up and start fresh has felt so strong. 

(Or, maybe there isn’t a plan in place at all, and your organization has been white-knuckling its way through every change and rollout for years.)

Trust me, I’ve been in your shoes—and I’m right there with you.

our job is to paint a clear, data-informed picture of your organizational communication and help you connect the dots with a cohesive strategy that aligns words and actions.

The Internal Comms assessment

enter:

When your organization is dealing with internal communication breakdowns, a surface-level plan that exists only to look good on paper and appease shareholders isn’t gonna cut it. What you need is a thorough audit of your current communication systems to figure out what’s missing and what could be stronger—because, after all, a plan that actually drives results will really make your employees AND your shareholders happy.

We break your organization’s internal ecosystem down into its core components, including:

  • Change Management & Business Continuity – Helping employees navigate transitions, mergers, leadership shifts, and crisis situations with clarity.

  • Employer Branding & Retention – Aligning internal and external messaging to attract, engage, and keep top talent.

  • HR & Workplace Communications – Ensuring policies, processes, and engagement strategies are clearly communicated across all levels.

  • Leadership Communications – Coaching leaders to deliver clear, impactful, and consistent messaging.

  • Tools & Internal Channels – Auditing your platforms, workflows, and messaging delivery to ensure information reaches the right people at the right time.

  • Vision & Values Alignment – Making sure your company’s mission isn’t just words on a wall but part of the everyday employee experience.

what you’ll get

  • An internal comms survey and/or focus groups conducted across all levels of your organization to gather insights and uncover communication gaps.

  • An analysis of the collected survey data and additional materials provided to us to uncover gaps, challenges, and opportunities within your current plan

  • A detailed and customized "playbook" report with actionable insights and recommendations

If you need additional help:

Ongoing Implementation Support

Once your playbook is in hand, you have a complete, thorough understanding of what needs to be done and how your organization can improve its internal communications strategy. However, we completely understand that, ultimately, your focus is keeping day-to-day operations moving—and if your internal comms team is overbooked (or you’re staring down the barrel without a team at all), we’re here to be the internal communications agency you can count on.

What you can expect from ongoing (monthly) implementation support:

  • Collaborative execution of recommendations from the playbook report

  • Coaching and training for your leadership team on effective communication

  • Implementation of new communication channels, workflows, and processes

  • Regular check-ins and progress tracking 

When you’re ready to…

  • Eliminate communication bottlenecks that slow down progress & decision-making.

  • Stop confusion about goals & priorities among employees due to unclear messages.

  • Get faster adoption rates of new tech, processes, and workflows throughout your teams.

  • Build a people-first culture of enthusiastic employees who believe in leadership and the organization.

…our team is ready to help you.

how it works

  • discover

    We start with a deep dive into your internal communications. Through a kickoff call, surveys, and content analysis, we uncover gaps between leadership’s intentions and employees’ experiences. We assess what’s working, what’s not, and where the biggest opportunities lie for improvement.

  • plan

    With our findings, we create a tailored playbook to strengthen your communications. This includes clear messaging strategies, optimized workflows, and measurable goals to improve internal engagement and alignment.

  • act (optional add-on)

    Need extra support? We help bring the strategy to life. Our hands-on implementation ensures a seamless rollout, aligning teams and providing ongoing guidance. Support is tailored to your needs, with flexible monthly options based on scope.

Our Approach For Success

The 3H Framework for Internal Communication

At this point, you already know that communication is the foundation of your company culture. At its best, clear communication builds trust, drives alignment, and inspires results that drive your organization forward. Whether delivering a company-wide update, responding to a crisis, or driving cultural change, your words shape what your employees understand and how they feel and act.

That’s why we use the 3H Framework—Head, Heart, and Hands—to help you craft messages that:

head

Clarify what your
audience needs to know.

heart

Resonate emotionally to connect and motivate.

hands

Mobilize with clear actions to drive results.

Let’s develop an internal communications strategy that breaks down silos, connects all the right dots, and allows employees and leadership to focus on work that actually moves the needle.

It’s time for clarity—let’s find it together.